The problem we solved
A professional services firm ran approvals through portals nobody watched. Items sat for days because the right person never saw them, and someone senior spent real time playing traffic cop — checking queues, forwarding items, chasing sign-offs.
What the agent does
The agent watches the approval portals continuously and routes every item to the right person, escalating anything that sits.
→Monitors approval portals around the clock
→Reads each item and identifies who owns the decision
→Routes items to the right approver automatically
→Escalates anything that sits past the threshold
→Keeps a full audit trail of every routing decision
What changed
< 24 hrs
No approval sits more than a day.
Zero triage
Items route themselves — nobody plays traffic cop.
Logged
Every routing decision on the record.
The systems we connected
Approval portals
Email
Project system
We connect to what you already run.
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